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7. Follow-Up Care

  • Adhere to the follow-up schedule as recommended by your doctor.

  • You may use our online system to book follow-up visits, access reports, or send messages to your healthcare provider.

4. Privacy and Confidentiality

  • Your medical records and personal data are strictly confidential.

  • We follow all applicable HIPAA and data protection laws.

  • Information will only be shared with your consent or in case of medical necessity.

5. Payment and Insurance

  • Your medical records and personal data are strictly confidential.

  • We follow all applicable HIPAA and data protection laws.

  • Information will only be shared with your consent or in case of medical necessity.

6. Emergency Policy

  • In case of a medical emergency, please go directly to the nearest emergency room or call ambulance services (dial 108).

  • For urgent but non-emergency issues, please inform us before walking in.

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Patient Guidelines

Welcome to our healthcare center. We are committed to providing you with the highest quality of care in a safe, respectful, and comfortable environment. Please take a moment to review the following guidelines to ensure a smooth and efficient experience.

1. Booking Appointments

  • Appointments can be scheduled online or at the front desk.

  • Please arrive 10–15 minutes early for registration and pre-checks.

  • If you need to cancel or reschedule, kindly inform us at least 24 hours in advance.

2. On the Day of Your Visit

  • Bring a valid ID, insurance card, and medical history documents if available.

  • Please carry a list of any current medications and known allergies.

  • Wear comfortable clothing if undergoing any physical examination or diagnostic tests.

3. Patient Conduct

  • Treat all staff, doctors, and other patients with respect and courtesy.

  • Offensive, abusive, or threatening behavior will not be tolerated.

  • Help us maintain a calm, healing atmosphere for everyone.

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